Clarity4UsRecapTube help
Something not working, or an idea for the app? Write to us — a real person reads every message.
We usually reply within two business days. Telling us the video link and what you saw helps us answer faster.
Common questions
The video won't play inside the app
Some creators turn off playback on other websites. Those videos can't play inside RecapTube — but the summary and transcript still work, and you can open the video on YouTube from the player.
No transcript could be loaded
RecapTube reads the captions YouTube itself provides. If a video has no captions at all — or is private, removed, or age-restricted — there is nothing to summarize. Live streams often have no captions until they end. Tap 'Try again' first; a weak connection can also interrupt it.
The summary is in the wrong language
Pick the language you want from the row of chips above the summary, then tap 'Refresh'. The transcript stays in the video's original language; only the summary follows your choice.
It says the daily capacity is full
We cap how much the service can process in a day so costs stay predictable. It resets every day. If you hit this often, tell us — it means we should raise the limit.
How is my data handled?
There are no accounts, and your favorites and saved results stay on your device. To produce a summary, the video's transcript is sent to our server and on to an AI provider. The details are in our Privacy Policy.